Our terms of purchase are as follows:

Priser och betalning
Each item is listed with price including VAT. In the shopping cart you can see the total price exlucive shipping and any credit costs.
Payment terms are stated in the shopping cart depending on the selected payment method.
Shipping terms are stated in the shopping cart depending on the selected shipping method.

Return Policy
Your right of withdrawal (the withdrawal period) is valid for 14 days. In your message to us, it must be clear that you regret it. The cancellation deadline starts on the day you received the item or a substantial part of it. If the contract applies to a custom-made product (all wagons) - or a product that has a clear personal touch, does not apply to the right of withdrawal.

You have no right of withdrawl:
The product has been used during the withdrawal period and thus p.g.a. wear or the like cannot be returned.

Once you have exercised your right of withdrawal:
You are obliged to keep the product in as good a condition as when you received it. You may not use it, but of course, carefully examine it. If the item is damaged or lost due to negligence, you will lose the right of withdrawal.

Warranty

We provide a two-year warranty. The warranty does not apply if:

  • An accident / competition incident occurs after the consumer has received the goods
  • In case of neglect
  • Abnormal use
  • The consumer did not follow the care and service instructions

Privacy Policy
When you place your order with us, you provide your personal information. In connection with your registration and order, you agree that we store and use your personal information in our business to fulfill the agreement with you. You have the right to receive the information that we have registered about you according to the Personal Data Act. If it is incorrect, incomplete or irrelevant, you can request that the information be corrected or deleted. If so, contact us via e-mail (The right of withdrawal).

Cookies
This online store uses cookies under the Electronic Communications Act, July 25, 2003. A cookie is a small text file stored on your computer that contains information to help the web store identify and track users. Cookies are available as session cookies and as cookies that are stored permanently on your computer. During your first visit to the web store, your browser will be assigned a session cookie that is unique and used to not confuse you as a user with other users. In order to use the web shop you should allow cookies in your browser. This type of cookie is used solely to give you as a visitor a better experience and support and does not store any personal information about you. Cookies can be deleted. In this web shop, cookies are used, for example, to keep track of your shopping cart, your settings and what pages you have visited to give you a better customer experience and support.

Deliveries
The delivery time is stated on the order confirmation we send after ordering. This applies to all goods, regardless of whether they are manufactured directly to order, or are in stock.

Uncollected goods
If you have chosen postal advance as a shipping method, your goods will remain on the post for four weeks. Uncollected goods are returned to us. For all packages that are not redeemed, we reserve the right to charge you costs for return shipping, handling fees and handling fees, currently 150 SEK.

Returns
Returns are made at your own expense except if the item is defective.

Returns should be sent by letter or parcel, not by postage. 

Once you have exercised your right of withdrawal, you should send or return the item to us.

Refund Obligation
If you have exercised your right of withdrawal, we will refund what you paid for the item as soon as possible or at the latest within 30 days of the day we received the item or, if it is a service, the notice that you have repented. You have to pay the return costs yourself when you return the goods. We always pay the return cost of returning so-called replacement products.

Financing
In cooperation with Resurs Bank, we can offer favorable financing of the wagons.

Please, contact us for further information

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